Why is confidentiality important in history taking?

Often the history has to be taken in a busy clinic or ward with many other people around. Always be aware that the mother and child may be embarrassed or unwilling to discuss the details of their problem in front of others. This is particularly important if the mother is afraid that her child may have AIDS. If at all possible, try to arrange that histories can be taken in a quiet, comfortable, private area.

Information provided by a patient must always be treated with respect and confidentiality.

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